It's not just a routine!
While others chase profit, selling billions of generic tools, We dedicate ourselves to crafting faster-warming, more effective gua sha innovations.
While others rely on plastic to massage your skin, We choose natural, skin-friendly, and eco-conscious materials, even if it means higher costs and greater effort.
Because nothing matters more than your experience. Whether for yourself or as a gift for a loved one, it’s always a heartful, meaningful choice.
Where others see skincare as a routine, We see it as love.
Refund Policy
Warranty & Return Policy
7-Day Return Policy
On the ground of disliking a product, you may return any non-customized and non-sales product that is sealed, within the 7 days upon receiving it. To be eligible for a return, your item must be unused and in the same condition that you received it. It also must be in the original packaging. Customized and sales products, accessories, or spare parts are excluded from the 7-day return policy. The shipping fee, handling fees, or any form of tax caused by return will NOT be refunded.
Please contact support@vraikocare.com to process your request. After receiving and checking that the item is in good condition, you will receive an email notifying you that the the amount paid will be reimbursed directly to the payment method used (PayPal or Credit Card) within 3-5 working days. Please also note that PayPal or your bank may also require some processing time after we have issued your refund.
For items that are damaged, incorrect, or faulty upon delivery, you must contact support@vraikocare.com within 7 days upon delivery. You need to provide any solid proof of the problem you come across. VRAIKO will help you identify the problem, and may cover the shipping cost according to the agreed amount.
Warranty
VRAIKO offers a 1-year warranty for all products purchased from its brand official website (www.vraikobeauty.com), or from our official stores on other platforms (Amazon etc.). To claim for a warranty or confirm whether your product is eligible for return/warranty, please kindly contact us via support@vraikocare.com.
If you have read through the policy and you still have more questions, please feel free to contact support@vraikocare.com.
VRAIKO reserves all rights. Before purchasing, you need to check and confirm the policy. The policy on the page can be changed without prior notice.
About VRAIKO
Our journey began with a vision to redefine beauty and a profound understanding oftechnological innovation. We firmly believe that beauty is not defined trends, and a fusion oftraditional and scientific therapies serves as a powerful tool to fulfill that aspiration.
VRAIKO is dedicated to providing exceptional beauty devices and gadgets that embody uncompromising quality and affordability.
Our passionate team of dermatologists, engineers, designers and everyday beauty enthusiasts came together to create products accessible to individuals worldwide who aspire to pursue and showcase their unique beauty and individuality.
Whether you are a professional skincare expert or an everyday beauty enthusiast, VRAIKO aims to provide customized beauty solutions for everyone. We believe that behind every radiant smile lies the foundation of confidence and beauty.
Join VRAIKO’s community and indulge in products crafted with the fusion of design, science and craftsmanship, tailor-made for beauty enthusiasts by enthusiasts.